HB Compliance - Clinical Interviews

📌

⚠️ This API is in beta. Endpoint shapes, event payloads, and behaviour may change before general availability. Breaking changes will be communicated to registered integrators in advance.

Interviews Client API - Overview

The HB Interviews Client API lets agency integrators programmatically manage clinical interview bookings, discover available timeslots, and receive real-time webhook notifications for booking lifecycle events.

Base URL: https://interviews.hbcompliance.co.uk/api/v1

How Interviews Work

All interviews are conducted virtually via Zoom. After a booking is confirmed, the candidate receives a Zoom link by email. This affects two important API behaviours:

Timeslots are dynamic. There are no fixed interview events — available date/time slots are generated based on interviewer capacity. Query them via GET /timeslots, hold one via POST /timeslots/hold, then confirm with POST /bookings.

Interview reports require a completed interview. GET /bookings/{id}/interview-report is only available once interview_status = completed. The booking.interview_report_available webhook fires when the full report has been submitted by the interviewer.

Authentication

All protected endpoints require a Bearer token in the Authorization header:

Authorization: Bearer <access_token>

Obtain a token pair via POST /auth/token using your hb_client_id and an active API key. Access tokens expire after 1 hour; use POST /auth/refresh (valid 7 days) to rotate without re-entering credentials.

Endpoints

Authentication

Method	Path	Auth	Description
`POST`	`/auth/token`	—	Exchange `hb_client_id` + `api_key` for a token pair
`POST`	`/auth/refresh`	—	Rotate access token using a refresh token
`GET`	`/auth/token-info`	✓	Inspect the current token
`POST`	`/auth/revoke`	✓	Revoke the current token

Client

Method	Path	Auth	Description
`GET`	`/booking-url`	✓	Your account's unique public booking URL
`GET`	`/credits`	✓	Per-interview-type credit balances and GBP money balance
`GET`	`/transactions`	✓	Paginated wallet transaction history

Interview Types

Method	Path	Auth	Description
`GET`	`/interview-types`	✓	Active interview types — use IDs for timeslot and booking queries

Timeslots

Method	Path	Auth	Description
`GET`	`/timeslots`	✓	Available date/time slots for an interview type
`POST`	`/timeslots/hold`	✓	Reserve a timeslot for 30 minutes
`DELETE`	`/timeslots/hold/{holdHash}`	✓	Release a timeslot hold early

Bookings

Method	Path	Auth	Description
`GET`	`/bookings`	✓	List bookings (filterable, paginated)
`POST`	`/bookings`	✓	Create a booking using a held timeslot
`GET`	`/bookings/{id}`	✓	Single booking detail
`GET`	`/bookings/{id}/interview-report`	✓	Download interview report (PDF)

Webhook Endpoints

Method	Path	Auth	Description
`GET`	`/webhooks`	✓	List registered webhook endpoints
`POST`	`/webhooks`	✓	Register a new endpoint (secret shown once)
`GET`	`/webhooks/{id}`	✓	Get an endpoint
`PUT`	`/webhooks/{id}`	✓	Update name, URL, events, timeout, active state
`DELETE`	`/webhooks/{id}`	✓	Delete an endpoint
`POST`	`/webhooks/{id}/rotate-secret`	✓	Generate a new signing secret
`POST`	`/webhooks/{id}/test`	✓	Send a test delivery

Timeslot & Booking Flow

The standard booking flow is a three-step process:

1. GET  /timeslots?interview_type_id=4&months_ahead=2   → pick a date/time
2. POST /timeslots/hold                                  → hold_hash (valid 30 min)
3. POST /bookings                                        → confirmed booking

Step 1 — Query available slots

GET /timeslots?interview_type_id=4&months_ahead=2&date=2026-07-15

Returns a list of { date, time, interview_type } objects. Optionally filter to a specific date.

Step 2 — Hold a slot

POST /timeslots/hold
{
  "interview_type_id": 4,
  "date": "2026-07-15",
  "time": "10:00"
}

Response includes a hold_hash and expires_at (30 minutes). Only one active hold is permitted per account at a time — a 409 is returned if one already exists.

Step 3 — Create the booking

POST /bookings
{
  "hold_hash": "Xy7kRtQmNpLsWvBzJcFdEaHgUiOeYtAn",
  "first_name": "Jane",
  "last_name": "Smith",
  "email": "jane@example.com",
  "phone": "+441234567890",
  "job_role": "Registered Nurse",
  "nmc_number": "12A3456B",
  "pay_option": "credits",
  "agency_contact_name": "John Doe",
  "agency_contact_email": "john@acme.co.uk",
  "agency_email": "invoices@acme.co.uk"
}

The hold is released and a booking is created in one step. The candidate receives a confirmation email with their Zoom interview link.

Payment Options

`pay_option`	Behaviour
`credits`	Deducts 1 booking credit for the interview type. Confirmed immediately.
`balance`	Deducts the interview cost from your GBP money balance. Confirmed immediately.
`invoice`	Raised as an invoice to your account. Confirmed immediately. Requires `invoice_payments` enabled and sufficient credit limit.
`candidate_pays`	Candidate receives a payment link by email. Booking is `pending` until paid.

Credits & Balances

GET /credits returns:

{
  "booking_credits": [
    { "course_id": 4, "course_name": "Clinical Interview", "credits": 5 }
  ],
  "booking_money_balance": 480.00,
  "currency": "GBP"
}

Booking credits — 1 credit = 1 booking for the specified interview type.

Booking money balance — a pre-paid GBP balance deducted at the interview rate when pay_option: balance.

Interview Reports

GET /bookings/{id}/interview-report

Returns a PDF binary stream. Available only when:

interview_status = completed — the interview has been conducted and marked complete by the interviewer.

Returns 422 otherwise. Subscribe to booking.interview_report_available to know exactly when the report is ready.

Pass ?download=true to force a file download rather than inline rendering.

Booking Statuses

`booking_status`

Value	Meaning
`booked`	Interview confirmed
`pending`	Awaiting candidate payment (`candidate_pays` flow)
`rescheduled`	Moved to a new timeslot
`cancelled`	Cancelled
`refunded`	Refunded

`interview_status`

Value	Meaning
`scheduled`	Interview booked, not yet conducted
`in_progress`	Interview session is underway
`completed`	Interview completed by the interviewer
`no_show`	Candidate did not attend
`cancelled`	Interview cancelled

Pagination

All list endpoints return a consistent envelope:

{
  "data": [ ... ],
  "meta": {
    "current_page": 1,
    "per_page": 20,
    "last_page": 4,
    "total": 71
  },
  "links": {
    "next": "https://interviews.hbcompliance.co.uk/api/v1/bookings?page=2",
    "prev": null
  }
}

Errors

Status	Meaning
`401`	Missing or invalid bearer token
`404`	Resource not found or not owned by your account
`409`	Conflict (e.g. active timeslot hold already exists)
`422`	Validation failed or business rule violation
`500`	Server error — contact support

Webhook Events

The following outbound events are available for subscription:

Event	Fires when
`booking.created`	A new booking is created (immediately for credits/balance/invoice; or after payment for `candidate_pays`)
`booking.confirmed`	A `candidate_pays` booking transitions from `pending` to `booked` after payment
`booking.rescheduled`	A booking is moved to a different timeslot
`booking.cancelled`	A booking is cancelled
`booking.interview_completed`	The interviewer marks the session as complete (attended or no-show)
`booking.interview_report_available`	The full interview report has been submitted and is ready to download
`webhook.test`	Manual test triggered via `POST /webhooks/{id}/test`

All events share the same envelope:

{
  "event_id": "018f4a2b-1234-7000-8abc-def012345678",
  "event_type": "booking.created",
  "occurred_at": "2026-06-05T10:00:00+00:00",
  "data": { ... }
}

Signature Verification

Every webhook request includes these headers:

Header	Description
`X-BLS-Event`	Event type, e.g. `booking.created`
`X-BLS-Event-Id`	UUID of the event — use for idempotency
`X-BLS-Delivery-Id`	Numeric delivery attempt ID
`X-BLS-Timestamp`	Unix timestamp of dispatch (seconds)
`X-BLS-Signature`	`sha256=<hmac>` — see below

Computing the expected signature:

signature = HMAC-SHA256(signing_secret, "{timestamp}.{raw_json_body}")
expected  = "sha256=" + signature

Compare using a constant-time comparison. Reject requests where |now() - X-BLS-Timestamp| > 300 (5-minute replay window).

PHP:

Python:

Retries

Deliveries are retried up to 5 times with a 15-minute backoff on any non-2xx response or timeout. Return any 2xx status to acknowledge receipt.

Contact & Support


Support email	https://hbcompliance.co.uk/contact-us/
Bug reports / feedback	https://hbcompliance.co.uk/contact-us/
Provider	Healthier Business Group

For urgent issues affecting live bookings, email with the subject line [INTERVIEWS API URGENT] and include your hb_client_id and any relevant booking_id.

Clinical Interview APIs

HB Compliance - Clinical Interviews#

Interviews Client API - Overview#

How Interviews Work#

Authentication#

Endpoints#

Authentication#

Client#

Interview Types#

Timeslots#

Bookings#

Webhook Endpoints#

Timeslot & Booking Flow#

Payment Options#

Credits & Balances#

Interview Reports#

Booking Statuses#

booking_status#

interview_status#

Pagination#

Errors#

Webhook Events#

Signature Verification#

Retries#

Contact & Support#

HB Compliance - Clinical Interviews

Interviews Client API - Overview

How Interviews Work

Authentication

Endpoints

Authentication

Client

Interview Types

Timeslots

Bookings

Webhook Endpoints

Timeslot & Booking Flow

Payment Options

Credits & Balances

Interview Reports

Booking Statuses

`booking_status`

`interview_status`

Pagination

Errors

Webhook Events

Signature Verification

Retries

Contact & Support